The terms for orders placed with Slingshot Store Australia.
Slingshot Store Australia is operated by DIGITALE BUSINESS LLP, a limited liability partnership registered in England and Wales under number OC432249. Registered office: 71-75 Shelton Street, Covent Garden, London, England, WC2H 9JQ, United Kingdom. Contact: contact@slingshot-store.com.
Product pages describe the available models, options and package contents. Check the selected variant, quantity, delivery country and order total before you confirm payment. We will confirm your order using the email address supplied at checkout. If an ordered item cannot be supplied, we will contact you and refund the amount paid for any unfulfilled item.
Product prices and the amount charged by this store are shown in AUD. Checkout shows the product total, delivery charge and any taxes collected by this store before you authorise payment. Stripe processes card and other payment methods available to you at checkout. For cross-border deliveries, import duties, taxes or carrier charges may be imposed separately by the destination country; these are not included unless checkout expressly says they are.
Delivery within Australia is free. Delivery to another destination offered at checkout costs AUD 20.00 per order. The available destinations and the full amount charged by this store are displayed before payment. If we cannot meet a stated dispatch or delivery date, we will contact you about the available options, including cancellation and a refund where required by law.
We accept a return for any reason if you contact contact@slingshot-store.com within 30 days after receiving the item. Include your order number. We will provide the return address and instructions before you post the goods. For a change-of-mind return under this voluntary policy, you pay the direct cost of return postage. Please return the item with its supplied parts; tell us if anything is missing or damaged. Refunds are issued to the original payment method after the return is processed. Your bank or payment provider may take additional time to show the credit.
Contact contact@slingshot-store.com with your order number and a description of the problem. A photo or video can help us resolve it, but it is not a condition for exercising a legal right. We will explain the appropriate remedy and return arrangements, and cover return postage where required by applicable law. Australian Consumer Law consumer guarantees apply where relevant. For goods with a problem covered by those guarantees, you may be entitled to a repair, replacement or refund. Our voluntary returns policy does not restrict those rights.
Email contact@slingshot-store.com with your order number so we can investigate and respond. Nothing in these terms excludes or limits rights that cannot lawfully be excluded under the law that applies to your purchase.
Read our delivery information for more detail.
Read our returns policy for more detail.
Read our legal notice for more detail.
Read our privacy policy for more detail.
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